Data & Privacy

cbajje Privacy Policy β€” How We Protect Your Data

At cbajje, your personal information is treated with the same care we put into every part of the platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. No vague language, no surprises.

Last Updated: January 2025
Privacy at a Glance
We only collect data we actually need
Your data is never sold to third parties
All data is encrypted in transit and at rest
You can request deletion of your data anytime
Cookies are used only for platform functionality
Contact us at [email protected] for any query
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1. Introduction

cbajje ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how cbajje collects, processes , stores, and protects personal information in connection with your use of the cbajje website, mobile app, and all related services.

By registering a cbajje account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how cbajje handles your personal data, please do not use our services and contact us at [email protected] to request account closure.

This policy applies to all cbajje users, including registered players, visitors who browse without an account, and anyone who contacts cbajje support. We treat every piece of personal information with care, and we only collect what we genuinely need to deliver a safe, smooth gaming experience.

cbajje is the data controller for all personal information collected through this platform. Questions about your data can be directed to [email protected] at any time.

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2. Data We Collect

cbajje collects personal information in several ways β€” directly from you when you register or interact with the platform, automatically when you use our services, and occasionally from third parties for verification purposes. Here is a clear breakdown of what we collect and why:

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, national ID Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash / Nagad / Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security monitoring and fraud prevention
Usage Data Games played, bets placed, session duration Platform improvement and responsible gaming
Communications Data Support chat logs, email correspondence Resolving disputes and improving support

Data You Provide Directly

When you register on cbajje, you provide your name, date of birth, mobile number, and payment details. When you contact our support team, we collect the content of your messages. When you participate in promotions, we may collect additional information relevant to that promotion.

Data Collected Automatically

When you use cbajje, our systems automatically collect technical information such as your IP address, the type of device you are using, your browser version, and your session activity on the platform. This data helps cbajje detect unusual activity, prevent fraud, and ensure the platform runs correctly for every user.

cbajje does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information. We only collect what is necessary for gaming services.

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3. How We Use Your Data

cbajje uses your personal information for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your data is used across the cbajje platform:

  • Account Management: To create, maintain, and secure your cbajje account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals through bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support service.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may need support through our responsible gaming tools.
  • Platform Improvement: To analyse how players use cbajje and make improvements to the games, interface, and overall experience.
  • Legal Compliance: To meet our obligations under applicable laws and respond to requests from regulatory or law enforcement authorities.
  • Marketing Communications: To send you relevant promotions and offers β€” only if you have opted in to receive them. You can opt out at any time.

cbajje never uses your personal data for purposes beyond those listed above without first obtaining your explicit consent.

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5. Data Sharing

cbajje does not sell, rent, or trade your personal information to any third party for commercial purposes. Full stop. However, there are limited circumstances where cbajje shares your data with trusted parties in order to operate the platform effectively:

Payment Processors

To process your deposits and withdrawals, cbajje shares the minimum necessary financial information with payment service providers such as bKash, Nagad, and Rocket. These providers are bound by their own privacy policies and are not permitted to use your data for any purpose other than processing your transaction.

Identity Verification Services

cbajje may use third-party identity verification services to confirm your age and identity during the account verification process. These services receive only the data required to complete the verification check and are contractually prohibited from retaining or misusing your information.

Legal and Regulatory Authorities

cbajje may be required to disclose your personal information to law enforcement agencies, regulatory bodies, or courts when required by applicable law or in response to a valid legal request. cbajje will notify you of such disclosures where legally permitted to do so.

Service Providers

cbajje works with a small number of trusted technology service providers β€” such as cloud hosting and analytics platforms β€” who process data on our behalf under strict data processing agreements. These providers are not permitted to use your data for their own purposes.

Your personal data is never sold to advertisers, data brokers, or any other commercial third parties. cbajje's business model does not depend on monetising your data.

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6. Data Retention

cbajje retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Here is a general guide to how long different types of data are kept:

  • Account Data: Retained for the duration of your cbajje account and for a period of up to 5 years after account closure, as required for legal and regulatory compliance.
  • Transaction Records: Financial transaction records are retained for a minimum of 5 years in accordance with anti-money laundering regulations.
  • Support Communications: Chat logs and email correspondence are retained for up to 2 years to assist with dispute resolution and service improvement.
  • Technical and Usage Data: Anonymised usage data may be retained indefinitely for platform analytics. Identifiable technical data is deleted within 12 months of collection.
  • Marketing Preferences: Records of your marketing consent or opt-out are retained for as long as your account is active and for 1 year after closure.

When your data is no longer required, cbajje securely deletes or anonymises it so that it can no longer be linked back to you.

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7. Data Security

cbajje takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and cbajje's servers.
  • Encryption of sensitive data β€” including payment information β€” stored in our databases.
  • Strict access controls ensuring that only authorised cbajje staff can access personal data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of our platform infrastructure.
  • Two-factor authentication options for player accounts to prevent unauthorised access.
  • Continuous monitoring of our systems for suspicious activity and potential security incidents.

While cbajje takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, cbajje will notify you promptly and take immediate steps to contain and remediate the incident.

If you suspect your cbajje account has been compromised, contact [email protected] immediately. We will investigate and secure your account within hours.

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8. Cookies and Tracking

cbajje uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device when you visit cbajje. Here is how we use them:

Essential Cookies

These cookies are necessary for cbajje to function. They keep you logged in during your session, remember your preferences, and ensure the platform loads correctly. You cannot opt out of essential cookies without affecting your ability to use cbajje.

Analytics Cookies

cbajje uses analytics cookies to understand how players navigate the platform β€” which pages are visited most, where players encounter issues, and how long sessions typically last. This data is aggregated and anonymised, and is used solely to improve the cbajje experience.

Security Cookies

Security cookies help cbajje detect and prevent fraudulent activity by identifying unusual patterns in how the platform is accessed. These cookies are essential for protecting your account and the integrity of the platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of cbajje. For more information on managing cookies, refer to your browser's help documentation.

cbajje does not use advertising or tracking cookies that follow you across other websites. Our cookies are limited to what is needed to run this platform.

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9. Your Rights

As a cbajje player, you have meaningful rights over your personal data. cbajje is committed to honouring these rights promptly and without unnecessary barriers. Here is what you can ask for:

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Right to Access

Request a copy of all personal data cbajje holds about you.

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Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

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Right to Erasure

Request deletion of your personal data where no legal obligation requires us to keep it.

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Right to Restriction

Ask cbajje to limit how your data is processed in certain circumstances.

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Right to Portability

Receive your data in a structured, machine-readable format.

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Right to Object

Object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact cbajje at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

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10. Children's Privacy

cbajje is strictly an adult platform. Our services are not directed at, and are not intended for use by, anyone under the age of 18. cbajje does not knowingly collect personal information from anyone under 18 years of age.

If cbajje becomes aware that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe a minor has registered on cbajje, please contact us at [email protected] so we can investigate and take appropriate action without delay.

cbajje uses age verification checks during registration to prevent underage access. We take this responsibility seriously and act immediately on any reports of underage accounts.

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11. International Data Transfers

cbajje primarily stores and processes your personal data on servers located in secure data centres. In some cases, data may be processed by service providers located in other countries. Where this occurs, cbajje ensures that appropriate safeguards are in place to protect your data to the same standard as described in this Privacy Policy.

These safeguards may include contractual clauses that require the recipient to protect your data, or reliance on the recipient's certification under a recognised data protection framework. cbajje does not transfer your data to countries that do not provide an adequate level of data protection without first putting appropriate protections in place.

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12. Policy Changes

cbajje may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, cbajje will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of cbajje after a policy update constitutes your acceptance of the revised Privacy Policy.

We recommend bookmarking this page and checking it periodically. We will always be transparent about what has changed and why.

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13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how cbajje handles your personal data, our support team is available 24 hours a day, 7 days a week.

You can reach the cbajje privacy team at: [email protected]

For questions about your account, responsible gaming tools, or platform rules, you may also find answers on our FAQ page or review our Terms and Conditions.

cbajje responds to all privacy-related enquiries within 24 hours. For data access or deletion requests, we aim to fulfil them within 30 days.

Six Ways cbajje Keeps Your Data Safe

Privacy at cbajje isn't just a policy document β€” it's built into how the platform works every single day. Here's what that looks like in practice.

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End-to-End Encryption

Every piece of data you send to cbajje β€” from your login credentials to your payment details β€” is encrypted using industry-standard SSL/TLS protocols. Your information travels safely, every time.

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Zero Data Selling

cbajje's business model is built on gaming, not on selling player data. Your personal information is never sold, rented, or traded to advertisers, data brokers, or any commercial third party.

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Minimal Data Collection

cbajje only collects the data it genuinely needs to run your account and process your transactions. We don't ask for information we don't use, and we don't keep data longer than necessary.

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Full Player Rights

You have the right to access, correct, delete, or export your cbajje data at any time. Submit a request to [email protected] and we will handle it within 30 days β€” no runaround, no delays.

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Fraud Detection Built In

cbajje's security systems monitor for unusual account activity around the clock. If something looks off, we act fast β€” protecting your account before problems escalate.

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Transparent Policy Updates

When cbajje updates this Privacy Policy, we tell you what changed and why β€” before the changes take effect. No silent updates, no buried revisions. Just clear, honest communication.

Your Privacy is Protected

Play on cbajje with Complete Confidence

Now that you know exactly how cbajje protects your personal data, join thousands of Bangladeshi players who trust cbajje for a safe, fair, and transparent gaming experience.